Monday to Thursday

9am to 5pm

Friday 9am to 4pm

First Point of Contact/ Customer Services Team

0345 678 9021 – CHILDREN

0345 6789044 – ADULTS

Emergency/Out of Hours

0345 678 9040 (for urgent out of hours matters only)

For advice or to make a referral to Children’s and Adult’s Social Care (Social Services) please contact “First point of contact/ Compass” on 03456789 021 [CHILDREN] & 03456789 044 [ADULTS]

If you think a child or adult with care and support needs is in immediate danger call the emergency services on 999.

Other information is available at

For the very latest information and advice about adult safeguarding visit: